The hospital operating system, built for every role.
Iqwex is a multi-tenant hospital platform that runs OPD, IPD, pharmacy, lab, billing and the patient portal — with role-specific workspaces for hospital admins, doctors, nurses, receptionists, lab techs and pharmacists, and built-in WhatsApp, SMS and email engagement.
One platform. Seven purpose-built workspaces.
Hospital admins, doctors, nurses, receptionists, lab techs, pharmacists and patients each get an interface designed for the way they actually work — not a generic admin panel reskinned seven times.
Run the entire hospital, not just one screen
The hospital-admin workspace is the operational nerve centre — onboard staff, configure roles and permissions, manage wards and bed boards, run billing and expenses, monitor inventory, and tune the engagement channels patients will receive. 34 dedicated modules.
- Patient, doctor & staff onboarding
- Custom roles & per-module permissions
- Bed board, wards & admission requests
- Hospital-wide billing & expense ledger
- Inventory: items, batches, low-stock alerts
- Lab, pharmacy, procedure dashboards
- Subscription, plans & addon management
- WhatsApp / SMS notification controls
The doctor's day, finally on one screen
From triage queue to discharge summary — Iqwex follows the clinician, not the other way round. The encounter workspace ships with four interchangeable layouts (Consultation Form, Smart Notepad, Notepad, Classic) so every doctor can chart the way they prefer.
- Encounter workspace with four layouts
- Triage queue & live waiting list
- e-Prescription with drug picker
- IPD rounds & care team handoffs
- Smart referrals & consult notes
- Discharge summaries & reports
Bedside-grade nursing workflows
Vitals, medication administration, IV monitoring, intake/output, fall-risk and discharge checklists — every task a nurse repeats a hundred times a shift, made faster on tablet or desktop.
- Ward dashboard & bed-board view
- Vital signs charting
- Medication administration record
- IV monitoring & intake / output
- Care plans & nursing notes
- Fall-risk & consent forms
Front desk that never makes the patient wait
Appointment booking, registration, queue management, billing and insurance — all glued to a token-queue display you can throw on a TV in the lobby.
- Appointments & smart slot booking
- Patient registration (ABHA-ready)
- OPD & pharmacy billing
- Insurance claim capture
- Live queue & token display
- Department-wise reports
From sample to signed-out report
Lab requests, structured test templates, sample tracking, critical-value alerts, turn-around-time monitoring and quality control — engineered for NABL-style operations from day one. Reports auto-publish to the patient portal and trigger a WhatsApp / SMS / email when ready.
- Lab requests & orders queue
- Structured test templates
- Sample & specimen tracking
- Critical value escalation
- TAT monitoring dashboard
- Quality control & equipment log
Inventory, dispensing & safety in one console
Prescription queue, dispensing history, batch- and expiry-tracked inventory, narcotics register, drug interactions, vendor and purchase-order management — and a pharmacy formulary you actually maintain.
- Prescription queue from doctors
- POS billing & dispensing history
- Inventory with batch & expiry
- Narcotics register
- Drug interaction checks
- Vendors, POs & formulary
A portal patients actually sign in to
Mobile-first, multilingual, ABHA-aware. Patients log in with their phone or email, pick whether to receive their OTP over WhatsApp, SMS or Email, and land on a dashboard with prescriptions, lab reports, and bookable appointments — without ever calling the front desk. Supports 20+ country dial codes out of the box.
- Phone or email login (20+ countries)
- Multi-tenant: pick your hospital
- OTP delivery: WhatsApp · SMS · Email
- Prescriptions & lab reports
- Past & upcoming appointments
- Self-service booking (when enabled)
- Per-hospital feature flags
- Profile & demographics update
The login experience
A multi-step flow that respects the patient and the hospital's brand.
Phone or email · 20+ country codes
WhatsApp · SMS · Email
6-digit OTP, rate-limited
Visits · prescriptions · reports
WhatsApp, SMS and Email — without bolting on a second tool.
Iqwex ships with a full notifications engine: per-scenario templates, per-channel master switches, per-hospital quotas, low-balance alerts and approved WhatsApp Business templates. Hangfire-backed delivery so nothing blocks the UI.
WhatsApp Business
Approved Meta templates · multi-language- Template name & language per scenario
- Variables auto-substituted from context
- Delivery receipts logged per message
- Quota: included + extra, with low-balance alerts
SMS
DLT-friendly · works on any phone- Custom SMS body per scenario
- Hospital-wide master switch
- Per-scenario opt-in / opt-out
- Hangfire job queue — never blocks UX
- Patient email verification flow
- OTP delivery if SMS / WhatsApp unavailable
- Hospital-branded templates
- SMTP-pluggable transport
Built-in notification scenarios
Every triggered event runs through the same pipeline: template → channel preference → quota → dispatch → audit log.
Appointment booked
Confirmation with date, doctor, department & token to the patient.
Lab report ready
Notify the patient (and link to portal) the moment a report is signed out.
Patient registered
Welcome message with portal link & how to log in for the first time.
User registered
Onboarding email / SMS to new staff with their first login link.
Patient portal OTP
Secure login one-time-passcode delivered on the patient's chosen channel.
Custom scenarios
Add your own templates & trigger them from any module — same pipeline.
Everything a hospital needs, opinionated by design.
Iqwex is not a toolkit you have to assemble. It ships with the modules a hospital uses every day — and the boring infrastructure under them.
Multi-tenant SaaS
Each hospital lives in its own isolated tenant. Onboard a new site without forking infrastructure or migrating databases.
ABHA / ABDM Ready
Patient registration with ABHA ID, manual fallback, and ABDM-aligned data shapes — built with India's digital health standards in mind.
Real-time everywhere
SignalR-powered queues, dashboards, vitals and lab values update live across every connected device — no manual refresh.
RBAC & audit logs
Role-based access for every module, every action — with audit trails capturing who did what, when, on which patient.
GST-ready billing
OPD, IPD, pharmacy and lab billing with GST line items, partial payments, digital receipts and Razorpay/Paytm-ready hooks.
IPD & bed board
Admissions, ward dashboards, bed allocation, doctor rounds, nurse care plans, retriage and discharge — the full inpatient loop.
Inventory with batch & expiry
Hospital-wide item master across pharmacy, surgical and consumables — with batch tracking, expiry alerts and low-stock reorder.
Clinical templates
Re-usable consultation, lab report and discharge templates so each doctor doesn't reinvent the wheel.
Engagement built in
WhatsApp Business templates, SMS and email — wired to appointment, lab and OTP scenarios out of the box.
From the front door to discharge — and back to the patient's phone.
A patient walks in. Iqwex follows them across every counter, every encounter, every bill, every report — and puts the result on a portal they can reach from anywhere, with a WhatsApp / SMS / Email nudge at every milestone.
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Book or walk in
Patient books online or registers at the front desk; ABHA ID is captured if available; confirmation goes out on their preferred channel.
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Triage & queue
Token issued, queue visible at reception and on the lobby display; nurse triages on tablet.
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Consultation
Doctor opens the encounter, picks their layout (Consultation Form, Smart Notepad, Notepad or Classic), records vitals, diagnosis and notes, and prescribes electronically.
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Lab, pharmacy & IPD
Lab orders flow to the lab queue; prescriptions hit the pharmacy; admissions roll up to the bed board. Patient gets a "lab report ready" WhatsApp the moment results are signed out.
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Billing & discharge
One bill aggregates consultation, pharmacy, lab and procedures; discharge summary auto-compiles.
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Patient portal
Receipts, prescriptions and reports land in the patient's portal — accessible on phone or web, with profile management.
The boring (but critical) stuff that runs underneath.
Subscriptions, plans, addons, breach notifications, system health, support tickets and a hospital-wide expense ledger — all built into the same console you use for clinical work.
Breach notifications
A platform-level workflow to capture, track and disclose data incidents in line with DPDP Act 2023 obligations.
System health & jobs
DB metrics, error log filters, Hangfire job runs and an admin "system actions" panel for rare ops events.
Support tickets
Per-hospital support inbox with status, conversation thread and an internal Enstrics support dashboard.
Subscriptions & plans
Plans, addons, storage & messaging quotas — managed per hospital with comparison & switch-plan flows.
Hospital expenses
A hospital-wide expense ledger linked to vendors, work orders and the GL — audit-friendly out of the box.
Work orders
Maintenance, housekeeping, biomed and facility tickets — assigned, approved and tracked to closure.
Hospital settings
Profile, branding, locale, ABDM credentials, IPD rules & engagement preferences — all in one place.
Emergency calls
Code-blue, code-pink and rapid-response escalation logs with timestamps and responder roster.
Engineered like the back-office it is. Quiet, reliable, observable.
Iqwex is built on a modern .NET + React + SQL Server stack with cloud-ready deployment — the kind of plumbing that runs without surprising you on a Tuesday night.
A platform that respects your staff's time.
We don't think hospital software should look like an ERP from 2008. Iqwex is fast, opinionated and quietly thoughtful about the small frictions that ruin a Tuesday morning OPD.
Fast on a 4G tablet
Vite-built SPA, optimistic updates and SignalR — designed for the ward, not the boardroom.
Designed for India
ABHA, GST, UPI, multilingual UI, DLT-ready SMS, approved WhatsApp templates — with the workflow assumptions an Indian OPD actually has.
Modular, not monolithic
Turn modules on per tenant. A small clinic uses OPD + pharmacy + WhatsApp; a hospital lights up IPD, lab and ED.
A team that picks up the phone
Iqwex is built and supported by Enstrics LLP — hands-on engineers, not a ticket-routing call centre.
“Iqwex was built around how doctors and nurses actually work — not how a software vendor imagines they do. Our job is to make the platform invisible, so the hospital can stay focused on patients.”
Engineering intelligent systems for a connected world.
Enstrics LLP builds production-grade SaaS, IoT and AI automation products that quietly run the operations behind modern businesses. Iqwex is our flagship product in healthcare — already serving multiple hospitals in production.
We work with a long-haul mindset: boringly reliable, quietly delightful. Smart Home / IoT and AI back-office automation products are next on the roadmap.
About the company
A focused engineering studio building reliable software products end-to-end — from architecture to deployment to support.
Bring Iqwex into your hospital.
Pricing is tailored to each hospital — share your context and we'll set up a walkthrough, a sandbox tenant, and a rollout plan that fits how your team actually works.